How Tipbit Elevated Its Reward Platform on AWS

Tipbit, a product by Perfecdot, is a digital platform that helps businesses run intelligent reward programmes and sales incentive campaigns. As the company expanded across the region, its public-facing website became a mission-critical gateway for customer engagement. However, hosted on a legacy private environment, the site experienced recurring downtime and scalability limitations—issues that directly impacted user confidence and campaign execution.

Referred by AWS, Perfecdot partnered with Galactic Network — an AWS migration specialist— to modernize Tipbit’s infrastructure on AWS. Within five business days, Galactic Network completed a seamless migration to Amazon Lightsail and implemented Amazon Simple Storage Service (Amazon S3) for centralized content storage. The new setup delivered a 99.9% uptime SLA, zero downtime during migration, and 60% faster website performance, while reducing storage costs by 35%.

Tipbit is the home of intelligent and effective digital solutions that simplify how organizations manage customer reward programmes and sales-incentive campaigns. Created by Perfecdot, a leading digital marketing agency, Tipbit blends creative technology with marketing expertise to help businesses design personalized engagement experiences.

As Tipbit’s client base grew, the legacy hosting environment struggled to meet performance expectations. Downtime during live campaigns caused operational disruptions, while slow response times weakened the company’s reputation for reliability. Perfecdot quickly realized that Tipbit needed a modern, resilient foundation to support its growing demand.

Tipbit’s legacy infrastructure was no longer sustainable. Downtime frequently occurred during active campaigns, undermining business reliability. Storage expansion required manual effort, and there was no compliance or audit trail to track changes, which introduced operational risks and blind spots.

Although the legacy environment seemed cost-efficient on paper, the hidden costs were substantial—lost transactions during outages, staff hours spent troubleshooting, and long-term reputational damage. Perfecdot needed an infrastructure that provided enterprise-grade stability, scalability, and lower operational risk.

Perfecdot, serving thousands of customers across the region, faced growing storage and performance challenges under its legacy privately hosted environment. With the help of Galactic Network, the team adopted Amazon Simple Storage Service (Amazon S3) as the central storage layer for configuration history and snapshots.

By aggregating AWS CloudTrail and AWS Config data into S3, Perfecdot now maintains a secure, immutable audit-trail repository for long-term compliance data retention—improving governance, security, and visibility.

Meanwhile, the website was migrated to Amazon Lightsail, chosen for its predictable pricing and integrated high availability. The entire migration was completed within five business days with zero downtime.

To strengthen operational transparency, Perfecdot implemented:

• AWS CloudTrail — captures every API call and change, creating a complete audit history.
• AWS Config — continuously tracks resource configurations, alerts deviations, and preserves historical states.

Automated daily snapshots were also introduced to ensure rapid recovery in the event of system failure. Collectively, these solutions modernized Tipbit’s infrastructure into a secure, observable, and self-optimizing AWS environment.

The improvements were immediate. Tipbit’s uptime jumped from below 90% to a consistent 99.9%, ensuring uninterrupted campaign execution. Average page-load time improved from 3.2 seconds to 1.3 seconds, delivering a 60% performance boost.

When factoring in downtime avoidance and reduced maintenance, Perfecdot lowered overall operational spending by 25%. Storage costs dropped by 35% thanks to S3 Intelligent-Tiering and lifecycle automation. Additionally, daily maintenance workload decreased by 40%, allowing the team to focus on marketing innovation rather than infrastructure troubleshooting.

The transition was executed in just five business days with zero disruption, demonstrating Galactic Network’s precision in AWS deployment.

With a modern, high-performance AWS architecture, Tipbit now operates with the reliability and scalability required to support continuous regional growth. Automated monitoring, secure data lifecycle management, and predictable performance ensure a consistently smooth experience for users and campaign participants.

By adopting Amazon Lightsail, Amazon S3, AWS CloudTrail, and AWS Config, Perfecdot has transformed Tipbit’s once-fragile hosting environment into a stable, transparent, and cost-efficient digital platform that supports long-term expansion.